Manage Your Account
As a CA Cars customer, you can manage a number of aspects of your account online.

In Contract Procedures

Here is a list of links to help you stay on top of your contract and be in the know.

Submit Your Mileage

Service Procedures & Breakdown Procedures

Accident Procedures

Direct Debit Form

Change of Address

Submit Referral

Fair Wear and Tear Guide

Other FAQs

End of Contract Options

To get the most choice for your next vehicle we recommend ordering 16 weeks in advance. This means we will have time to order your vehicle directly from your chosen manufacturer factory. Under this timescale we can still get vehicles but choice does become more limited to available pre-ordered stock.

Your Contract renewal options are:

Order a New Contract Vehicle

Renew Your Existing Contract

Purchase your contract hire vehicle or another vehicle from our range

Return your vehicle to our premises in Leicester or Northern Ireland


Please contact one of our friendly account managers to discuss your options further.

On vehicle return/swapover your vehicle will be inspected against our fair wear and tear guide. We recommend that you take the time to check the vehicle yourself to avoid any unexpected costs.

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Pre-contract information
Here is some information for you to read before you receive your vehicle:
Taking delivery of your vehicle

Additional information
Vehicle appraisal and end of contract invoicing